Your Eleven Mortgage
Make a payment and get fast, secure information on your home loan.
If your loan has closed within the last 90 days, or if you are unsure who your current loan servicer is,
please call 1-800-707-4611 extension 7, or email us at servicing@elevenmortgage.com
Benchmark servicing customers can access their account through this portal. You will be able to:
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(If your loan has been transferred to Benchmark)
Benchmark service customers can call us toll-free.
Please have your 10 digit Benchmark Mortgage Servicing Acct # available.
General Servicing Inquiries and Assistance – Toll-Free: 1-800-449-8767
Website Support – Toll Free: 1-833-862-0732
Monday – Friday, 8:00 AM to 9:00 PM Eastern Time.
Saturday, 8:00 AM to 5:00 PM Eastern Time.
Insurance Claim?
Benchmark service customers can call us toll-free.
Please have your 10 digit Benchmark Mortgage Servicing Acct # available, then
call 1-888-882-1815,
Monday – Friday, 8:00 AM to 8:00 PM Eastern Time.
Saturday, 8:00 AM to 5:00 PM Eastern Time.
for step-by-step instructions or status.
Mail (by overnight mail, if possible) all insurance claim checks for home repairs or loss
along with a complete copy of the insurance loss claim adjustment report and any contractors bids (including any cover page)
to the following address:
Regular mail
Mortgage Services
P.O. Box 7459
Springfield, OH 45501
Overnight delivery
Mortgage Services
Loss Draft Correspondence
One Assurant Way
Springfield, OH 45505
This webpage may contain links to other websites operated by third parties. The linked websites may not be under our control or the control of our affiliates or subsidiaries and we are not responsible for their content. Such links do not imply our endorsement or guarantee of the products, information, or recommendations provided by any third party website. The third party website may have a privacy policy different from ours and may provide less security. We disclaim all liability with regard to your access to such linked websites. Links to other sites are provided as a service to users, and access to any other linked websites is at your own discretion.