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Your Eleven Mortgage

Make a payment and get fast, secure information on your home loan.

 If your loan has closed within the last 90 days, or if you are unsure who your current loan servicer is,
please call 1-800-707-4611 extension 7, or email us at servicing@elevenmortgage.com


Benchmark servicing customers can access their account through this portal. You will be able to:

  • Review current loan information
  • Arrange to have your mortgage payments taken
    directly from your bank account (ACH)
  • Find pay by phone information
  • View loan activity
  • View escrow account balance and payment
  • View transaction history
  • View year-end interest and tax paid year to date and from last year
  • View your amortization schedule
  • Find contact information
  • Find tools to help you make smart mortgage decisions
  • Find answers to frequently asked questions

(If your loan has been transferred to Benchmark)

CLICK HERE!

Benchmark service customers can call us toll-free.
Please have your 10 digit Benchmark Mortgage Servicing Acct # available.
General Servicing Inquiries and Assistance – Toll-Free: 1-800-449-8767
Website Support – Toll Free: 1-833-862-0732
Monday – Friday, 8:00 AM to 9:00 PM Eastern Time.
Saturday, 8:00 AM to 5:00 PM Eastern Time.

Insurance Claim?

Benchmark service customers can call us toll-free.
Please have your 10 digit Benchmark Mortgage Servicing Acct # available, then
call 1-888-882-1815,
Monday – Friday, 8:00 AM to 8:00 PM Eastern Time.
Saturday, 8:00 AM to 5:00 PM Eastern Time.
for step-by-step instructions or status.

Mail (by overnight mail, if possible) all insurance claim checks for home repairs or loss
along with a complete copy of the insurance loss claim adjustment report and any contractors bids (including any cover page)
to the following address:

Regular mail
Mortgage Services
P.O. Box 7459
Springfield, OH 45501
 

Overnight delivery
Mortgage Services
Loss Draft Correspondence
One Assurant Way
Springfield, OH 45505

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